In addition, over half (56%) agreed, or strongly agreed, that when using abbreviations or jargon, they have sometimes been left more confused than beforehand.
When it came to asking for help to understand jargon or an abbreviation, the research found that men are more confident than women. 39% of male respondents said they felt very confident to ask for advice versus only 28% of female respondents. At the other end of the spectrum, 12% of men said they were not confident and would prefer to look up any meanings themselves, versus 18% of women.
Terms used in the world of fleet can be understandably mystifying to those who do not use them on a regular basis. That’s why we have introduced a clearer, jargon free way of communicating with our customers and drivers.
To make life easier LeasePlan have put together a ‘jargon busting’ guide to help to boost fleet knowledge as well as create a simple to share document for drivers. View our acronyms and abbreviations guide here.
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